Listed below, are some of the questions
asked about choosing and owning a garage
door system. In some cases, links are provided
to our manufacturer
web sites for detailed information and additional
resources.
1. How do
I measure my garage door?
Garage doors are
measured width by height by thickness.
If you are measuring for a replacement door,
measure your opening NOT
your existing garage door.
For more on definitions and further instructions,
follow this link on the Raynor web site
for guidelines on Measuring
Your Garage Door. Have these
measurements on hand when you call or visit
our showroom so we can provide the solution
that's exactly right for you.
2. What style
door should I choose?
For help on selecting
the style garage door that best suits your
needs, try using the interactive visualization
tool available on the Raynor web site. It's
called and
it interactively creates an on-screen view
of various door configurations of your choosing.
3. What should
I do to Maintain my Garage Door?
With proper care
and maintenance, you door will perform reliably
for years to come. For metal/steel
garage doors, these Care
and Maintenance Guidelines provided
by Ranyor Garage doors contain helpful instructions
for several different environments.
Custom crafted wood doors require special
care. The Raynor site also contains this
guide for Care
and Maintenance of your Custom Wood Doors.
4. If I unplug
my Opener, will it erase the code?
No, unplugging your
opener will not erase the code.
5. I changed
the battery in my remote and it still won't
work ?
You may need to reprogram
your remote after you change the battery.
6. How do
I program my remote?
Using a stepladder,
you will see on the back of the opener a
square button called the "learn"
button. Push this button in and release
it. Then push the button on your remote.
Release that button. When you
push that button again, the door should
operate.
7. My Remote
will not put my door down and I have to
hold the button
in on the wall
to put the door down. What do I do?
Your opener has a
photo safety reverse system with photo eyes
on each side. Each photo eye has an
LED light on it. If one of the lights
is off or flickering, you can try to line
them up with line of sight until the light
is on and solid. Also make sure there
are no obstructions in front of either eye.
(eg: cobwebs, leaves, etc.)
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